FAQ MonVélo - Montélimar

🏁 Let's get started

• Introduction
• Tips and precautions
• Grant the required access rights to the application

🚴‍♀️ Ride a bike

• Start my trip
• During my trip
• End my trip

🚌 Use my transport card

• Use my Oura card to take a bike
• Link my Oura card to my account

🔧 I have a problem

• I can't connect to my bike
• I can't end my trip
• My bike does not work or is discharged
• Force end of my trip
• My phone is discharged
• Geolocation issues

🌞 Manage my account

• Manage my personal information
• Delete my account
• Request invoices for my trips

💳 Fares and Payment

• Pricing
• Subscriptions
• Referral
• Payment and pre-authorization

TCU's

• Terms and Conditions of Use
• Privacy Policy

🛎️ Customer Service

• Contact our Customer Service